Viihde- ja Ohjelmapalvelu Lapin Lumo Oy – 1645185-0 (hereinafter referred to as the online store) sells products and services to private individuals and companies in Finland. We reserve the right to change delivery and cancellation terms and prices. The prices of products and services include VAT.
Order cancellation, changes, liability for defects and complaints
A reservation can be changed free of charge if the change is made no later than 1 day before the start of the event.
A reservation can be canceled free of charge if the cancellation is made no later than 14 days before the start of the event.
In cases of cancellation, change or complaint, please contact our customer service by email lapinlumo@lapinlumo.com. The online store has statutory liability for defects in the products sold. The consumer has the right to refer any disputes to the Consumer Disputes Board.
Online store contact information
Email: lapinlumo@lapinlumo.com
Phone: 0400340108, 0400010992
Address: Näverinpolku 6, 99800 Ivalo
Ordering
The products and services to be ordered are selected and reserved on the website by adding them to the shopping cart. The order is confirmed by paying the contents of the shopping cart in the online store's checkout function. When placing an order, you accept these delivery terms, the prices of the products and services, and the delivery costs. If an email address is provided at the time of ordering, an order confirmation will be sent by email. The order confirmation will indicate the ordered products and the price.
Payments with Visma Pay
Visma Pay (Visma Payments Oy, business-id FI24865594) is one of the payment facilitators of the online shop. Visma Payments Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of Visma Pay. Visma Pay or Visma Payments Oy is shown as the receiver of your payment in the bank account listing and in your invoice. Paying with Visma Pay is safe. All information is exchanged through secured connections. The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade. Read more about Visma Pay: https://www.visma.fi/vismapay/
Payment methods
With Visma Pay you can pay your order by an internet banking account, a wallet, an invoice or a partial payment.
The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Ålandsbanken, MobilePay, Apple Pay, Google Pay Siirto, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards.
MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.
OP Lasku: A flexible invoice payment method. OP Lasku serves all Finnish banks' customers. Suitable for online purchases of up to 5000 € with an interest-free payment term of 45 days. The instalment option adds flexibility to purchases. Your purchases are visible in one place so you can easily keep track of them. Invoices are sent to you by email. To use OP Lasku, you must be solvent and over 20 years old. More information available at: https://www.op.fi/henkiloasiakkaat/paivittaiset/maksaminen/op-lasku
Contact Visma Pay
Visma Payments Oy (business-id FI24865594)
E-mail: helpdesk@vismapay.com
Telephone: +358 9 315 42 037 (workdays 8-16)
Address: Brahenkatu 4, 53100 Lappeenranta, Finland